News & Events

15/February/2007

Kas Medics launches its new Business Application for serving its customers better !
Kas Medics Ltd launches its new Business Application software, SAP Business One.



26/December/2006

Kas Medics Ltd participates in the JIBA Exhibition.
Kas Medics Ltd successfully participated in the JIBA Exhibition held on the 25th & 26th December at Diamond Jubilee Hall. We showcased many of our products, and also conducted free tests with Roche's Accu Chek Active We did over 270 plus tests, out of which around 14% were diebetic patients.



13/December/2006

Kas Medics introduces three (3) different services offerings, which can also be tailored to suit individual customer needs
A launch of new services from us, which can also be tailored to suit individual customer needs. Kindly visit our services section to find out more, if you require even more information, please do get in touch with us using the contact us form.



 
Services

Kas Medics Ltd offers a variety of service contract to suit specific needs of its customers, some of the most common are mentioned below with their brief descriptions

Kas Medics Ltd warrants all products that it provides to its customers, from 1 year to 3 years, depending on the items with the clauses and conditions set out. A free maintenance is also provided on some of the equipments for the first year – a first from Kas Medics Ltd in the market.

Annual Maintenance Contract - Silver

A contract whereby a customer ties up with Kas Medics Ltd to service and support their equipments for an agreed timeframe. This contract consists of:

  • Thrice a year maintenance on the equipment(s), as agreed on the contract
  • 12 hour support via telephone by Kas Medics engineers
  • Access to news and updates on products
  • Parts are to be replaced at customers cost, Kas Medics Ltd does stock a variety of parts.
  • Response time is 48 hours

Annual Maintenance Contract - Gold

A contract whereby a customer ties up with Kas Medics Ltd to service and support their equipments for an agreed timeframe. This contract consists of:

  • Thrice a year maintenance on the equipment(s), as agreed on the contract
  • 18 hour support via telephone by Kas Medics engineers
  • Free software updates (if any) during the year to the equipment under contract
  • Unlimited break-down calls to Kas Engineers
  • Parts are to be replaced at customers cost, Kas Medics Ltd does stock a variety of parts.
  • Response time is 36 hours

Annual Maintenance Contract - Platinum
(Coming soon on some equipments)

A contract whereby a customer ties up with Kas Medics Ltd to service and support their equipments for an agreed timeframe. This contract consists of:

  • Thrice a year maintenance on the equipment(s), as agreed on the contract
  • 24 hour support via telephone by Kas Medics engineers
  • Free software updates (if any) during the year to the equipment under contract
  • Unlimited break-down calls to Kas Engineers
  • Replacement of parts is free of cost if required (terms and conditions apply)
  • A standby unit will be provided if the parts are not available in 3 days.
  • Response time is 24 Hours.

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